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Kloser is a marketing tech specialist company that delivers a customer channel management platform via the cloud. The most effective and trusted promotional channel is the voice of the customer, and Kloser is the tool for managing customers as that channel. Kloser provides a wide range of features to facilitate the sharing of customer experiences — whether through a company's website, app, physical store, or product — onto customers' social media, and tracks and measures the results from sharing through to response, traffic, and purchase on an individual basis. It also accumulates customer experiences as a brand's digital content assets and secures influential customers as dedicated channels.
In Korea, companies including Hyundai Motor Company, SK Telecom, SK Fashion, as well as theme parks, liquor brands, duty-free shops, luxury goods retailers, and shopping mall operators have been using Kloser for several years. Since 2016, WeChat-based Kloser — offered through a Chinese subsidiary — has been adopted by luxury goods, cosmetics, and marketing companies in China.