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Zoyi Corporation used its proprietary sensors alongside visitors' Wi-Fi and Bluetooth signals to bring customer analytics — previously available only in e-commerce — to offline retail businesses. 'WalkInsight,' a customizable service deployable across large brand chains down to small individual stores, installed in-house developed sensors in retail locations to capture foot traffic volume, customer inflow, dwell time, purchase conversion rates, and return visit rates, delivering real-time intuitive analytics directly to store managers.
Drawing on the development and operational experience of WalkInsight, the all-in-one business messenger 'Channel Talk,' launched in 2017, has more than doubled its growth rate for five consecutive years and, as of 2023, has grown into a service used by 120,000 businesses across 22 countries.
